You want to return or exchange something? Too bad, but of course this can happen.
Everything you need to know about exchanges or returns can be found on our returns form. Please be sure to enclose this with your return so that we can also assign your order. The return period is 14 days after receipt of the goods. If you do not have a printer, you can handwrite the information on the form.
However, we would like to ask you to buy only items that you really want to keep and not to order randomly for selection. We try to minimize unnecessary returns, as they pollute the environment and cause work and high costs on both sides. Please keep this in mind. If you are unsure about sizes, we will be happy to advise you in advance by mail. ♡
Unfortunately, we cannot cover the return shipping cost. Also, we can only take back unworn merchandise in its original condition.
In the case of soiled goods, we reserve the right to refuse acceptance or deduct a cleaning fee.
Feel free to email us at email@example.com with any questions.